Primer · feel
On comfort
Most of what is written about heat pumps is about cost and carbon. Both are real. Neither is what you live with after the install. What you live with is the feel, and the feel is different, and the difference is the part that surprises people.
The steady warmth
A combustion furnace runs in cycles. It comes on hard, blasts hot air for a few minutes, shuts off, and waits for the house to cool down enough to call for heat again. The temperature in any given room rises and falls in that pattern, a kind of low-amplitude wave around the thermostat setting. You stop noticing the wave because you have always lived with it. Then you live without it for a week and you notice.
A heat pump runs differently. It modulates. It runs at a low ramp most of the time, holding the room at the setpoint with a continuous, modest output. The wave flattens out. The room is the temperature you set it to, more or less always. There are no warm patches and cool patches. There is one room that is comfortable, all the way through.
This is the part that, if we are being honest, is harder to describe than to feel. The first week, people often say the house seems cold and look at the thermostat. The thermostat reads exactly what they set it to. What they are missing is the burst of hot air every twenty minutes, which they had been calibrating their sense of comfort against. After a week, the calibration shifts, and the steady state starts to feel correct.
The humidity question
In summer, a heat pump in cooling mode is, by a small margin, a better dehumidifier than a standalone air conditioner sized for the same house. The reason is that it runs longer at lower output rather than blasting and cycling, and longer runtimes pull more water out of the air. The room feels cooler at the same temperature because the air is drier. People who live in humid climates rate this benefit higher than people who live in arid ones, for the obvious reason.
In winter, a heat pump does not add humidity (no combustion device does, in fact), but it also does not strip humidity from the air the way a forced-air furnace tends to. The result is a winter indoor environment that is, on balance, less arid. The static-electricity moments and the cracked-knuckle weeks are noticeably fewer.
The room-by-room idea
A multi-zone heat pump install, ductless or partly ductless, lets you condition rooms separately. The bedroom can run cooler than the living room at night. The guest room can stay off. The home office can have its own setpoint. The thermostat stops being a single number for the whole house and starts being a small set of settings that match how you actually use the rooms.
This sounds like a small thing on paper. In practice it changes the way you live in the house. The heat goes where you are. The cold rooms are cold on purpose. The energy bill drops not because the equipment is more efficient (it is) but because you stop heating space you are not using.
The quiet part. The new equipment, well-installed, is genuinely quiet. Indoor heads run at sound levels measured in the high teens to low thirties of decibels, which is on the order of a library or a soft conversation in the next room. Outdoor compressors are louder but still much quieter than a furnace blower or a window-unit air conditioner. The night-time hum that older heat pumps had a reputation for has been engineered out of the current models.
A week in, you stop noticing the machine. That is the goal.